— Clients seeking advice on AV quotes
Before we were Planet AV, we were a group of skilled and experienced technicians in a related field. We were constantly expanding our knowledge and our services, while keeping up with technological trends.
As seasoned technicians always advocating transparency, our clients often came to us seeking advice on quotes they received from the in-house AV provider.
What we found was that the same questions above were being asked over and over again. After reviewing quote after quote as a free consultation to our clients, we soon realized that these quotes had a common theme:
Overpriced Charges For Outdated Equipment And Unnecessary Additional Fees.
Despite our best suggestions and references, we never felt our customers received the service they deserved.
We knew we could plan it better by providing a new type of partnership where other AV companies fell short:
Around-The-Clock Customer Service
We believed everyone should have the same access to a trusted AV partner without compromising quality in equipment and service. Thus, Planet AV emerged.
We collect general information about your event. This includes date and time, the venue, function room layouts, and any special requests you may have.
We propose the most cost-effective solution based on your needs with several tiers to choose from.
We meet with you at the venue to discuss equipment, tables, podium location, and more. We then work hand-in-hand with the venue coordinator, ensuring all of your requests have been fulfilled. We may also take a 3-D scan of the location if necessary.
We set up ahead of time to ensure that everything is in place and working order at the start of your event. All equipment is checked each morning, while contingency plans are in place as a safety precaution. When all systems go, we breathe life into your event.
We'll contact you ensuring nothing but extraordinary service was offered and request feedback on our performance to enhance future events.